Hospitality Tech can be confusing!

Hospitality Tech can be confusing!

But that doesn't have to be the case.

Explore top-notch hospitality solutions with CMC Hospitality Software. We're here to offer unmatched expertise and assistance to hoteliers. Specializing in Property Management Systems including integrated software ecosystems, we provide our services to suit your organization's specific needs. This ensures maximum efficiency and enhances your business success.

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In today's competitive hospitality landscape, numerous organizations lack the in-house proficiency required to navigate the complexities of the sector. Consequently, they seek the guidance of seasoned experts to provide consultation and support throughout the implementation of software solutions within the hospitality domain.

Recognizing this industry need, CMC was established in 2022 to offer specialized industry knowledge and advisory services to organizations, facilitating their future technology planning endeavors.

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My Experience

With over 20 years of experience in the hospitality industry I take great pride in leveraging my extensive industry experience and technical acumen to deliver exceptional results for my clients, ensuring their operations are optimized, efficient, and at the forefront of technology advancement.

  • Apprenticeship at IHG
  • Hotel opening Dubai – The Monarch Dubai “Leading Hotel of the World”
  • 3-year Ramada Hotels Worldwide at Reception and Reservation
  • 2 years Implementation Specialist Opera (Micros-Fidelio)
  • 4 years at Pentahotels - PMS Manager (Opera)
  • 6 years at Generator | Freehand EU & US - Global Director Systems (Sihot / MEWS)

Our Clients

At CMC Hospitality Software, we're dedicated to empowering our hotel partners with cutting-edge software solutions tailored to their unique needs. Our commitment extends beyond mere implementation; 
we offer comprehensive training sessions on Property Management Systems (PMS) and related systems, ensuring your team is equipped with the knowledge to maximize efficiency. 
With our ongoing support, we ensure seamless software configuration, addressing challenges promptly to keep your operations running smoothly. 
Furthermore, our thorough analysis of existing PMS structures guarantees that all operational needs are met, enabling you to optimize your systems for peak performance. 

Here is a list of some of our esteemed partners who have placed their trust in our expertise:

  • Step Partners | ASHG Marriott Franchise

    Opera 

  • LA CO - Leisure Accommodation Collective

    MEWS

  • Lamington Group UK

    MEWS

  • HUX Hotel London

    MEWS

  • The NICI Bournemouth

    MEWS

  • Pentahotel Bremen

    MEWS

CMC Services

Software consultation
Which software products are suitable for your hotel operation? We can help to find the right software and support the RFP process.

Property Management System
We help you to set up your Property Management system the way you need. Let's take the next step into a new hospitality tech future. Our PMS service consist of:

  • Consulting and support in PMS settings and functionalities
  • Analysing strength and potential weakness
  • Cleaning up existing PMS configuration if required
  • PMS implementation and project rollout planning
  • PMS user training

PMS Analysis

We offer a comprehensive analysis of your PMS system and deliver customized consultancy services aimed at enhancing your hospitality business.

Analyzing your PMS configuration
Optimizing PMS Configuration for Distribution Channels, Financial needs, and Operations efficiency. 
Key Areas of Focus:

  • Room Inventory

    Are you maximizing the room sale of your inventory to its fullest capacity?

  • Rate Strategy Setup

    What rate strategies are currently implemented, and do they align with your distribution requirements? Are there opportunities to generate additional revenue streams?

  • Financial Setup

    Are the financial transaction codes configured to align with your rate strategy and reporting needs? Is the guest ledger accurately maintained and organized?

  • Distribution mapping

    Have the rates been properly synchronized with their respective channels? Are all features and settings within your PMS utilized to automate processes and facilitate seamless integration

Let's talk about Guest Experience

MEWS Certified

The Mews PMS Deployment Partners certification validates that CMC Hospitality Software has proven knowledge and skills to successfully support and service Mews customers. The curriculum of this Mews University certification covers information about Mews PMS products and onboarding procedures, followed by shadowing of the Mews Onboarding Manager and the practical part.

Earning Criteria

  • Complete a self-paced learning path (14 hours).
  • Mews Product Mastery Exam: Complete a 30-question examination and score 80% or better.
  • Onboarding Processes Exam: Complete a 10-question examination and score 80% or better.
  • Successfully complete a practical assessment for Mews PMS Onboarding.